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vps is losing connect

24/10/2015, 01h40
hi dear,
on web u can verify the port ssh (22) default if connect, yep reinstall it if not connected.

or asking news password ssh if take banned

restore backup data is possible (=option)

23/10/2015, 17h47
Dear, My vps is losing connect. I can't connect to ssh. So now what should i do?. And if i need to reinstall have any way to keep my data. Thanks for your help!

p/s: I'm using englisht because i'm not French. So sorry about this inconvenience.

p/s my current status is like this picture. can i active backup storage to keep my data?