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Why vps alway inform "An error occurred on loading the information."

07/08/2015, 08h45
Difficult to suggest a solution without details.
Have you the required expertise for managing a server ?
Where does this error message come from ? ?
Dosclosing the IP address and/or the name of the VPS server, and/or your customer number could help

BTW the language used on this forum is French.

07/08/2015, 06h29
As my title. When i connect vps manager i always saw "An error occurred on loading the information. ( : Unable to access server)". And all service ping , smtp, ssh,... is turned off? What happend?