[fritz2cat]

In "account-ID" please try to put an e-mail address you have supplied when registering.
(useful when you have forgotten your account ID)

[shirokoweb]

Unfortunately it seems all support channels require an account, so we are in a dilemma. .

Did you try give em a phone call ?
Select your country by clicking the flag in the footer on OVH's home page http://www.ovh.com/fr/index.xml (yellow frame)
The support phone number will be located in green frame.
http://demo.ovh.eu/View/faaa0a48c618...ef0cda61547c/0

[Daniel60]

En français, s'il vous plait.

[john2x]

I'm trying to reset our account password from https://www.ovh.com/manager/web/login/ but I am getting "Unable to start recovery procedure".

Unfortunately it seems all support channels require an account, so we are in a dilemma.

If someone could point me to the proper support channel for this issue that would be great.

Thanks.